The National Data Protection Authority (ANPD, Brazil’s data protection watchdog) has ordered the precautionary suspension of Discord’s livestreaming feature (“Go Live”) in Brazil. The agency granted a three-business-day deadline for compliance, requiring transmissions in private servers to remain suspended until the company proves the adoption of effective measures to protect children and adolescents.
Grounds for Suspension and Protection of Minors
The ANPD’s decision is based on evidence that the platform failed to adopt reasonable measures to mitigate risks of minors being exposed to content related to violence, self-harm, and suicide. The regulatory inspection is assessing compliance with the General Data Protection Law (LGPD, Brazil’s data privacy law) and the Child and Adolescent Statute (ECA Digital).
Scrutiny over Discord intensified after a July incident in which a 13-year-old minor in Naviraí (Mato Grosso do Sul) was induced to commit suicide during a livestream. Investigations by the Civil Police and the Ministry of Justice and Public Security identified the use of the platform for victim recruitment and the dissemination of hate speech.
Technical Challenges and Platform Response
According to the ANPD, the technical operation of the service presents challenges for moderation. Discord does not have real-time access to the audiovisual content of livestreams, relying on automated mechanisms and user reports. The company acknowledged failures in its security system during the recent incident: automated moderation requires a score of 0.95 on a risk scale to intervene, but the transmission in question initially received only 0.12.
In response to the order, Discord asked the ANPD to revoke the measure or extend the deadline by at least 15 business days, arguing it needed time to develop technical solutions to prevent Brazilian users from bypassing restrictions. Concurrently, the company submitted a proposal to government authorities to improve age verification and risk prevention mechanisms.
Enforcement and Risk of Sanctions
In addition to the precautionary suspension, the ANPD is conducting a broader administrative proceeding. The points of analysis include:
- User age verification mechanisms;
- Prevention of minors contacting harmful content;
- Effectiveness in taking down unlawful content;
- Timely notification of violations to competent authorities.
If irregularities are confirmed, the platform may face administrative sanctions, which include fines of up to R$ 50 million per violation. Data from SaferNet Brasil, cited by the agency, indicates that violation reports involving Discord grew by 54% in the first seven months of the year compared to the same period of the previous year.
Practical Implications
The case illustrates the growing rigor of Brazilian authorities in supervising digital platforms, particularly regarding data protection and child safety. Tech and media companies operating in Brazil must continuously review their content moderation policies, age verification mechanisms, and automated intervention tools to ensure compliance with the LGPD and the ECA Digital.
This content is for informational purposes only and does not constitute legal advice. For guidance on specific matters, consult a qualified lawyer.